Cancellation Procedure

How to cancel your Day1 Health plan / policy

  • Download the Cancellation Form from here
  • Print, complete and email your form to or fax to 086 203 6006
We reserve the right to cancel your policy or that of any of your dependants if you or your dependants:

  • Day1 Heath reserve the right to cancel your membership/policy at any time by giving 30 (thirty) days notice in writing (or such other period as may be mutually agreed).
  • Provide false information, or fail to disclose medical information when applying for primary healthcare benefits or a health insurance plan.
  • Provide false information upon submission of a claim, submit a fraudulent claim, or intentionally allow a service provider to do so on your behalf.
  • Allow any unauthorised person to use your Day1 membership card.
  • Without a good explanation, neglect to inform Day1 Health that it has paid for services or supplies that were not delivered or received.
  • Commit any other fraudulent act.
  • Fail to pay monthly contributions and premiums.
Copyright 2015 Day1 Health (Pty) Ltd | All Rights Reserved
Day1 Health (Pty) Ltd is an authorised Financial Services Provider. FSP No: 11319
Hospital Plan Underwritten by African Unity Life Limited (FSP 8447)
Day1 Health is a B-BBEE level contributor: Level Two (125% B-BBEE procurement recognition level) (1)(2)
Day1 Health complies with the principles of open enrolment, community rating and cross-subsidisation and does not discriminate or refuse membership on the basis of
race, age, gender, marital status, ethnic or social origin, sexual orientation, pregnancy, disability, state of health, geographical location or any other means of discrimination.