Cancellation Procedure

How to cancel your Day1 Health plan / policy
  • Download the Cancellation Form from here
  • Print, complete and email your form to admin@day1.co.za or fax to 086 690 4818
We reserve the right to cancel your policy or that of any of your dependants if you or your dependants:
  • Provide false information or fail to disclose medical information when applying for primary healthcare benefits or a hospital insurance plan.
  • Provide false information upon submission of a claim, submit a fraudulent claim or intentionally allow a service provider to do so on your behalf.
  • Allow any unauthorised person to use your Day1 Health membership card.
  • Without a good explanation, neglect to inform Day1 Health that it has paid for services or supplies that were not delivered or received.
  • Commit any other fraudulent act.
  • Fail to pay monthly contributions and/or premiums.
  • Day1 Heath reserves the right to cancel your membership/policy at any time by furnishing you with 30 (thirty) days’ notice in writing (or such other period as may be mutually agreed).
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