Cancellation Procedure

How to cancel your Day1 Health plan / policy
  • Download the Cancellation Form from here
  • Print, complete and email your form to or fax to 086 690 4818
We reserve the right to cancel your policy or that of any of your dependants if you or your dependants:
  • Provide false information or fail to disclose medical information when applying for primary healthcare benefits or a hospital insurance plan.
  • Provide false information upon submission of a claim, submit a fraudulent claim or intentionally allow a service provider to do so on your behalf.
  • Allow any unauthorised person to use your Day1 Health membership card.
  • Without a good explanation, neglect to inform Day1 Health that it has paid for services or supplies that were not delivered or received.
  • Commit any other fraudulent act.
  • Fail to pay monthly contributions and/or premiums.
  • Day1 Heath reserves the right to cancel your membership/policy at any time by furnishing you with 30 (thirty) days’ notice in writing (or such other period as may be mutually agreed).
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